Question 1

Important Info Before Your Appointment

Accepted Answer

• We’re a fully mobile service — please ensure there is a safe and accessible space for our van to park next to your vehicle.
 • Every appointment begins with a 20-minute inspection to assess your vehicle and confirm the scope of work.
 • A final price will be provided after the inspection for your approval before we begin.
 • Additional add-on services may be requested and discussed during the inspection.
 • We will contact you the evening prior to your scheduled appointment to confirm the booking and discussing any additional requests or concerns you may have about your vehicle.

Question 2

How to Prepare for Your Service

Accepted Answer

• Make sure your vehicle is accessible (doors unlocked or keys provided if needed)
 • Remove personal items and valuables
 • Let us know in advance about any special instructions

Question 3

Need to Reschedule or Cancel?

Accepted Answer

• You can cancel or reschedule your appointment through your booking confirmation page, online,  or by contacting us directly at 227-204-7206

Question 4

Is this a rain or shine service?

Accepted Answer

Not always — weather can impact your appointment. While we operate in light rain or under covered areas like garages or carports, some services (especially paint correction, ceramic coatings, or interior shampooing) require dry conditions for best results.

Question 5

What happens if it rains or snows on the day of my appointment?

Accepted Answer

If inclement weather makes it unsafe or impossible to complete your service, we’ll reach out to reschedule at no additional cost. You’ll receive priority when choosing a new appointment time.
If you see bad weather in the forecast and need to proactively reschedule, we ask that you contact us at least 24 hours in advance to avoid the same-day reschedule fee.

Will I lose my deposit if the weather forces a reschedule?
Nope! If we reschedule due to weather, your $50 deposit will carry over to your new appointment date.

Question 6

Do you need a garage or covered area for service in bad weather?

Accepted Answer

In light rain, we can continue if there’s access to a covered space like a carport or garage. For heavy rain or snow, a reschedule may be required to ensure quality and safety.

Contact Us

Have Questions or Prefer to Book by Phone?

CONTACT US

227-204-7206

mike@reflectiveedgedetailing.com

Prefer to call? Leave a voicemail — we’ll return your call within 24 hours.

Please reach out if you have any questions.